• Shipping Area
We ship to all 48 Continental States in USA. We can also ship to Alaska and Hawaii although transit time and rates may vary. Customer will need to call in for details.
• Freight charge
You will see your total shipping fee before you finalize any orders in the shopping cart. For Alaska and Hawaii shipment, please call in for freight charge.
• Shipping Company
For vehicles, we ship by trucking company from our warehouse. Before they deliver, they will call and make an appointment. A valid phone number and address is critical to ensure on-time delivery of your order. For accessories and parts, we ship with various carriers such as UPS.
• Shipping Address & Delivery Phone No.
After you place an order, if you want to change your shipping address, please contact us as soon as possible. Address can be changed when the order has not been shipped out. Please provide us with the most up-to-date, accurate and detailed shipping information with your phone number. If the item is returned because it was not deliverable due to an incorrect address, the customer will be responsible for both the shipping and return charges.
We do not re-consign an order once it is shipped.
A valid contact phone number needs to be provided when placing the order. It may cause delay or even return of product if invalid phone number is provided. Customer will be responsible for all additional cost.
• Shipping time
It takes approximately 24 to 72 business hours to process and ship your order once it is confirmed and the payment received.
Your items may be shipped separately from different warehouses and arrive at different time.
For shipment to Hawaii, Alaska, please email us or call us at 855-623-6686 for shipping fee confirmation. If you choose to submit order prior to contacting us, we will email you the shipping fee and your order will not be shipped until we receive further confirmation from you.
Orders received on Saturdays, Sundays and public holidays, as well as orders received after 1pm on weekdays, will be processed the next business day. Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will make every effort to make sure you receive your order in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information.
After your item is shipped out, the online tracking number and link will be sent to you in a confirmation email. (Please check your spam box if you do not receive such email.)
You can track and monitor your shipment on the trucking company's website.